Shipping policy

Shipping Policy

Last updated: September 30, 2026

Printed journals

Our printed journals are made to order through Lulu and shipped directly to you. We currently ship printed products within the United States only.

Standard shipping costs $7.99 per order, unless an eligible free-shipping promotion applies. Your final shipping charge is shown at checkout before you pay.

Printing and delivery time

Please allow approximately 11–14 business days from placing your order to delivery. This estimate includes printing and shipping. Business days exclude weekends and holidays.

Delivery times are estimates, not guarantees. Production volume, holidays, weather, or carrier disruptions may cause delays. If we learn of a significant delay affecting your order, we will contact you with an update and available options.

Tracking your order

Once your printed order ships, we will send tracking information to the email address provided at checkout. Tracking updates may take time to appear after the carrier receives the shipment.

Orders with multiple journals

Two-copy and three-copy sets ship to one address per order. To send journals to different addresses, please place separate orders.

Digital PDF delivery

Digital PDFs are delivered electronically and have no shipping charge. Your download link is sent to the email address provided at checkout after successful payment.

If you purchase a Printed Book + PDF, your PDF is delivered separately from your printed journal. You do not need to wait for the book to arrive to begin using your PDF.

If you cannot find your download email, check your spam or promotions folder, then contact us for help.

Address changes

Please check your shipping address carefully before placing your order. If you need to make a correction, email us as soon as possible. Changes may not be possible once printing or fulfillment has begun.

If an incorrect or incomplete address causes a delivery problem, contact us so we can review the available options. Any additional shipping charges will be explained before a replacement is arranged.

Missing, damaged, or incorrect orders

If your order arrives damaged, contains the wrong item, or has not arrived within the estimated delivery window, contact myfaithfulhome@proton.me with your order number and details. For damaged or incorrect items, please include photos if available.

We will investigate and help arrange an appropriate resolution. Please also review our Refund Policy for information about replacements and refunds. Nothing in this policy limits your rights under applicable law.

Contact

For shipping or delivery questions, email myfaithfulhome@proton.me.